The Water Environment Federation (WEF; Alexandria, Va.) joined seven other water sector organizations to release the effective utility management (EUM) report, Taking the Next Step: Findings of the Effective Utility Management Review Steering Group.
WEF, the American Public Works Association (APWA; Washington, D.C.), the American Water Works Association (Denver), the Association of Metropolitan Water Agencies (Washington, D.C.), the National Association of Clean Water Agencies (Washington, D.C.), the National Association of Water Companies (Washington, D.C.), the National Association of Clean Water Agencies (Washington, D.C.), and the Association of State Drinking Water Administrators (Arlington, Va.), in collaboration with the U.S. Environmental Protection Agency, released the report at the National Water Policy Forum in April.
The report identifies refinements to the EUM framework. The organizations have worked since 2007 to develop the framework, which includes the ten attributes of effectively managed water sector utilities and five keys to management success.
In 2015, the organizations asked a steering group of utility and state leaders to review the framework. The identified refinements are needed to to reflect changes in the water sector including accelerated adoption of automated, “smart” systems and data integration, growing climate variability and extremes, enhanced customer expectations and public awareness, expanded challenges associated with employee recruitment and retention, increased focus on resource recovery, continued regulatory requirements and operating condition changes, and greater consideration of stormwater and watershed management.
For more information, contact Anne Jackson, APWA director of sustainability, at firstname.lastname@example.org.