Incorporating Benchmarking and Performance Measurement into Your Utility’s Culture and Lessons Learned from Leading Experts
Learn about methods and tools enabling water and wastewater utilities to develop and implement a performance measurement system and key performance indicators on various attributes. Utility leaders and experts will share their experiences and lessons learned on implementing a performance measurement system. Information shared will help utilities address and prioritize current and future challenges and move toward a path to resource recovery.
Jan. 14, 1–3 p.m. (EST)
January 13, 2015
Learning Opps, WEF Resources & Efforts